Contents:
Site Disclaimer:
Virtual Graffiti, Inc. (FaceTimeSecurity.com) takes reasonable
steps to ensure that the materials on our web sites are
accurate but provides no representations as to the accuracy
or completeness of the materials. Information may be changed
or updated without notice. Virtual Graffiti, Inc. (FaceTimeSecurity.com)
reserves the right to update this Legal Notice from time
to time. We recommend that you visit this page to review
the current Legal Notice on a regular basis.
Virtual Graffiti, Inc. (FaceTimeSecurity.com) and its
subsidiaries ARE NOT LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES
ARISING FROM USE OF OUR WEB SITES. You use the information
provided on these sites at your own risk.
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Return/Exchange Policy:
Defective items are to be returned to the manufacturer
(FaceTime) within 30 days of the invoice date. All
other items purchased at FaceTimeSecurity.com may be returned
to FaceTimeSecurity.com within 30 days of delivery for a
full refund, pursuant to the terms below:
- License return policy: License codes
may be returned only if unused. Once a code has been
registered to a device, it may not be returned, no exceptions.
- RMA: Please ensure to obtain a Return Merchandise
Authorization (RMA) number by calling (800) 886-5369
or by contacting our sales team at
sales@FaceTimeSecurity.com before returning
your product. NO returns of any type will be accepted
without an RMA number.
- Return Shipping: Customer is responsible
for shipping charges on returned items unless the return
is a result of our mistake. If the return is a
result of our mistake we will reimburse you for the
least expensive shipping method. Please securely
pack items and insure all return shipments. We will
not be responsible for items lost or damaged during
transit.
- Original Shipping: Original shipping charges
will not be refunded on returned items unless the return
is a result of our mistake.
- Incomplete Returns: A refund will not be
issued for incomplete returns. All items returned must
be 100 percent complete. They must contain ALL original
boxes and packing materials, have original UPC codes
on the manufacturer boxes, and contain all manuals,
blank warranty cards and other accessories and documentation
provided by the manufacturer. You must also return
any promotional/free items you may have received along
with your device(s) (exclusion of such items from your
return will result in a decrease of the refund amount).
- Open Box Returns: All returned items that
have been opened will be subject to a 15% restocking
fee, no exceptions.
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Tax:
Tax of 7.75% is charged on orders delivered
to California.
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Payment:
We accept Visa, MasterCard, American Express. Net
terms are also available for eligible customers, and may
be paid by check. We also accept wire transfer by
request. For more information on paying with net terms or
wire transfers please call (800) 886-5369 or contact our
sales team at
sales@FaceTimeSecurity.com .
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Leasing - NEW!:
We now offer leasing options for purchasing your new
product. Qualified customers will have the ability to lease
their purchase with convenient and powerful financing options.
You are provided with the flexibility, quick response, and
simplicity you need with quality customer service during
your financing term.
Why Should I consider Leasing? Advantages of Leasing:
- Leasing provides total financing. Generally
no down payments are required, and lessees pay no extraneous
tax, delivery, warranty, or other miscellaneous costs.
All costs associated with a purchase can be included
in the lease, including delivery and installation.
- Leasing conserves working capital. Leasing
leaves lines of credit at other financial institutions
free for cash-flow purposes, investments, unsecured
loans, or unexpected emergencies.
- Leasing overcomes budget limitations. Most
companies are hampered by capital budget limitations
from time to time. Leasing allows businesses to acquire
new equipment with easily affordable rental payments.
- Leasing provides security against equipment obsolescence.
Upgrade and trade-in options can easily be added to
a lease agreement. In addition, there are no risks of
equipment ownership, and lessees will never be required
to resell or remarket obsolete equipment.
- Leasing can offer tax savings. When properly
structured, monthly lease payments may be fully tax
deductible as an operating expense. This savings results
in a lower after-tax equipment cost. Contact us to discuss
tax advantages applicable to your specific situation.
- Payments are a fixed cost. Monthly lease
payments remain the same for the life of the lease,
even if interest rates do not.
- Leasing provides a faster return on investment.
Revenues or savings created as a result of the equipment
during the first month often will be in excess of the
monthly lease payment, thereby providing an immediate
return on investment.
- It is important to note that the common thread
in each of these benefits is flexibility. Lease
payments and terms may be structured based on a businesses
particular need. Equipment leasing can be an extremely
valuable financial tool for growing businesses while
staying competitive in today's marketplace.
A minimum total purchase value is required for leasing
options. Not all customers will qualify for the leasing
program. Please contact us today
to see if you qualify for our leasing program. Please
Note: All Leasing options are provided by third party equipment
leasing companies.
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Shipping:
Orders placed before 4:15pm (PST) Monday through Friday
will be shipped out the day they were placed. Orders placed
after 4:15pm (PST) Monday through Thursday will be shipped
out the next day. Orders placed after 4:15pm (PST)
on Friday will be shipped out the following Monday. Orders
are shipped primarily by UPS, but we may use FedEX, DHL,
or USPS at our discretion. In addition, we may use
any available service to ship orders if delivery time is
not negatively affected (example: A customer who is located
near our warehouse orders an item via 2nd day
shipping, but it is shipped via ground because it will take
2 days or less for the ground package to arrive.)
Orders placed on a holiday will be shipped out the following
non-holiday business day.
We charge flat rates for domestic orders placed on our
website; however, if a shipment is unusually heavy, the
charge of shipping may be increased. In the event of a shipping
charge increase, the buyer will be contacted first and a
shipping price will be negotiated. Please note that some
items may be shipped out of different locations, and Ground
delivery times may vary. Normal (Domestic) shipping charges
are as follows:
|
Flat Rate Shipping
Table |
|
Shipping Method: |
Shipping Rate: |
|
Ground (1-8 days) |
$9.95 |
|
3-Day (Not available for Alaska or
Hawaii) |
$14.95 |
|
2nd Day |
$24.95 |
|
Overnight by 3:00pm - (please note
that this service may not be available in certain
remote locations. Please contact us for more
information.) |
$39.95 |
|
Overnight by 10:30am - (please note
that certain remote locations may only be guaranteed
by end of day. Please contact us for more information.) |
$49.95 |
The above rates do not apply to international orders.
Please call (800) 886-5369 when placing an international
order to obtain a shipping quote.
Note: A 6% tax will apply to all orders shipped to Canada.
You may provide us with your own shipping account number
and designated shipping carrier by calling (800) 886-5369.
If your shipment arrives late, you must notify us at
(800) 886-5369 within 14 days (including non-business days)
of delivery in order to be eligible for a refund.
Please note that because other factors may play a part in
delayed shipments, shipping refunds are approved on a case-by-case
basis.
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Price Match Policy:
For all FaceTime branded items sold on our website, we
will meet or beat any lower price found on a competitor’s
website. The price must be viewable on the competitor’s
website. The item must be in stock for the competitor. Any
promotions or free items bundled with the price-matched
item will not be matched. If we offer a promotional
or free item with our product, it will no longer be included
if the product is price-matched. In addition, if an item
is price-matched, the competitor’s shipping rates must also
be matched. Price Matching is only available at the time
of purchase.
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Promotions:
Promotional items include any free items/gifts you receive
with your order. Promotional items are only available
on certain items, where stated. Promotions may be
changed or revoked at any time. Promotional items may be
shipped separately from your order via a different carrier
and/or different service. Promotional items must be returned
if you are returning your order (see return/exchange policy
above).
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Pricing Errors:
We are not responsible for pricing error on our website.
If an order is placed and an item in the order is deemed
to have been incorrectly priced, the buyer will be contacted
for a price update before the order is processed.
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Phone Orders/Phone Pricing:
If an order is placed over the phone and special pricing
is given, any free item or promotion offered on our website
may or may not be included at the phone representative’s
discretion.
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Privacy Policy:
Information we collect: Customer’s name, physical address,
e-mail address, telephone number, and financial information.
Customer information is used for processing and shipping
orders to the customer. Customer e-mail addresses may be
used from time to time for FaceTimeSecurity.com marketing
purposes. All FaceTimeSecurity.com marketing e-mails offer
customers the option to opt-out of all future e-mails.
Customer information is securely transmitted over Secure
Socket Layer (SSL) software. Customer information is and
will NEVER be shared with nor sold to 3rd parties or anyone
else outside of FaceTimeSecurity.com.
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Linking to FaceTimeSecurity.com/Site
Content Usage Policy:
You may not link to our site or any files stored on our
servers, or use any information found on our site in order
to benefit any other website (including online auctions),
business, or individual than FaceTimeSecurity.com.
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FaceTime Official Website:
To visit FaceTime's Official website, please go to
http://www.FaceTime.com
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