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IMAuditor™ MT (Multi-Tenant) enables Managed Service
Providers to offer a hosted IM security, management and
compliance solution to businesses of any size. It provides a
logical service extension to existing outsourced
applications and is specifically designed to meet the
rigorous requirements of service providers.
IMAuditor is currently deployed by a number of leading
MSPs and opens up a broad new revenue stream for service
providers of all sizes without adding significant
operational costs.
IM threads, and any files transferred across these
channels are subject to the same legal controls and
compliance requirements as email and web traffic. Managing
and ensuring compliance for this diversity of traffic can be
a considerable burden on organizations with limited IT
resources, but hosted IM security and management can enable
these organizations to keep control without the expense of
an internal deployment.
IMAuditor MT is the most mature and wide-ranging security
and compliance solution for IM applications available today,
supporting a full range of PIM applications, professional
community networks, and Web conferencing applications. It's
backed by FaceTime Security Labs, the industry's largest
greynet research team. IMAuditor MT delivers TrueCompliance™
- guaranteed compliance support for all major federal and
industry regulations through multi-layered policy-based
access control, monitoring, and insight into the use of
real-time communications tools.
IMAuditor MT enables service providers to quickly and
cost-effectively fulfill the growing demand for outsourced
IM management, compliance, application integration, and
security controls, regardless of end user organization size
or market segment. In addition their end-user customers
enjoy the benefits of a full-featured solution at a nominal
cost of ownership, thanks to the unique capabilities
specifically designed into the IMAuditor product line:
- High performance
- Scalability
- Manageability
- Flexibility
- Security
The Service Provider Administrator interface lets MSPs
easily:
- Monitor IM activity by company, network usage, and
audit events
- Manage the setup of networks accessed as well as
company administrators
- Provide flexible, granular reporting by company or
network
- Configure global company polices and company
defaults
IMAuditor MT opens the door to a range of additional MSP
services:
- Architecture & Installation Services
- Design implementation schema
- Install and configuration services
- Full or partial service management
- Provisioning & Management Services
- Provision service provider infrastructure
- Monitor, report & add/change configurations
- Levels of management services can be implemented
with either all controls handles by the MSPor
management control passed to the end-customer
manager
Key Features:
MSP Benefits:
- High performance
- Each IMAuditor server exhibits the same
performance as for the
internally-managed model
- Scalability
- IMAuditor servers can be clustered to
boost performance through linear scaling
- Manageability
- MSP partners have access to IMAuditor
deployment management interface
- On and off-premise directory synchronization
- Flexibility
- End user customers have access to IM
policy management and compliance
reviewer interface
- Security
- Secure mapping
- Mutual privacy
- Customer data isolation
- Cost-effective
- MSPs can provision customers of all
sizes generically on the IMAuditor
infrastructure in their data center or network
operations center, adding hardware
resources as needed to accommodate
growth.
The Service Provider Administrator interface
offers the following controls for each
customer:
- Dashboard provides IM activity by company,
network usage, and audit events
- Companies tab enables efficient setup of
networks accessed and company administrators
- Flexible and granular reporting available
by company or networks
- Configuration tab creates global company
polices and company defaults
End user customers:
End user customers benefit from all the compliance, security
and policy management elements of IMAuditor without the need
to resource, manage and budget for internal deployments:
Security
- SpIM blocking
- Day-Zero worm blocking
- Automatic greynet signature updates
- Anti-virus-scanning file transfers (McAfee, FaceTime,
TrendMicro, CA, Sophos)
- File transfer permissions by size, domain, and by file
type
- URL blocking
- Rich content filtering (includes full regular expressions)
- Ability to challenge any content to reduce false positives
- Internal routing for information protection
- Scheduled security and usage reports
Policy Management
- Identity control (requires VPN access)
- LDAP directory integration
- Access and usage policies
- Flexible group-level ethical boundaries (“Chinese Walls”)
- File transfer permissions
Compliance
- The only TrueCompliance™ solution
- Full binary message capture to record hidden messages
- Guaranteed message order preservation
- Single-step guaranteed strict recordation into SQL database
- Single-step guaranteed strict archiving into email/WORM
storage
- Message anti-tampering check sums (non repudiation)
- Real-time ethical boundaries
- Real-time content filtering with advanced pattern matching,
blocking, and scanning
- Rich reporting and workflow
Deployment:
IMAuditor MT gives service providers the ability
to quickly and cost-effectively fulfill the
growing demand for outsourced IM management,
compliance, application integration, and
security controls, regardless of end user
organization size or market segment.
By taking
the hosted route to IM management and
compliance, end-user customers gain a
full-featured solution at low prices and nominal
cost of ownership, thanks to the unique
capabilities specifically designed into the
IMAuditor product line.
Data Center Infrastructure Requirements:
Hardware requirements:
- Pentium IV 2GHz CPU or higher recommended
- 1 GB of RAM
- 30 GB available hard disk space
- Any leading commercial load-balancer
- Cisco Content Service Switch
- Alteon ACEdirector
- Foundry ServerIron
- F5 BigIP
Software requirements:
- MS Windows 2000/2003 server or Linux Red Hat ES 3.0
- MS SQL Server 2000 or Oracle 9i or 10g
Performance:
- Up to 15,000 users per standard machine (100 IMs/sec, fully-burdened)
- Up to 30,000 on dual-NIC machine; more with MUX connections (R&D)
Supported Networks:
- Enterprise Instant Messaging: IBM Lotus Sametime, Jabber,
- Professional Community Networks: Reuters,
Bloomberg, Communicator Inc.
- Web Conferencing: WebEx
- Public Instant Messaging: MSN, AIM, Yahoo!, GoogleTalk, and more
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FaceTime
IMAuditor MT (Multi-Tenant)